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Non-Custodial Supervised Exchange and Visitation

At South Texas Supervised Visitation Center, we understand that shared parenting after separation or divorce often comes with complex challenges—especially when court-ordered supervision is required. That’s why we offer non-custodial supervised visitation and exchange services designed to uphold court mandates, prioritize child safety, and maintain a respectful, neutral space for families navigating sensitive transitions.

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Our trained, certified staff create a safe, judgment-free environment where children can maintain meaningful connections with non-custodial parents—while custodial parents can feel confident that guidelines are followed and emotional and physical safety is ensured.

What Is
Non-Custodial Supervised Visitation?

Supervised visitation is a legal arrangement in which a non-custodial parent can spend time with their child under the watchful care of a neutral third party. The court may order supervised visitation to ensure the child’s well-being is protected while maintaining their right to a relationship with both parents.

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This type of visitation is strictly governed by legal orders, meaning that:

  • Neither parent has the authority to change any part of the visitation agreement.

  • Time, location, frequency, and specific guidelines are all pre-determined by the court or legal representatives.

  • Any changes must go through proper legal channels, such as the attorneys or court system.

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Supervised visitation provides a structured way for families to move forward while avoiding additional trauma, conflict, or risk.

Supervised exchanges allow parents to transfer custody of the child without direct contact between one another. A trained staff member is present to ensure that the exchange happens smoothly and safely, reducing emotional tension and the risk of confrontation.

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This is especially helpful when:

  • There's a history of domestic conflict or restraining orders.

  • One parent feels unsafe interacting with the other.

  • A child is transitioning between households and needs emotional support.

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Supervised exchanges protect the emotional well-being of children by creating consistency, routine, and a secure handoff process.

What Is a Supervised Exchange?

Why Is
Supervision Sometimes Required?

The court may mandate supervised visitation or exchange for various reasons, including but not limited to:

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  • Allegations or history of domestic violence

  • Substance abuse concerns

  • Mental health issues affecting parenting capacity

  • Child protection involvement (CPS or DFPS cases)

  • Ongoing custody litigation or conflict

  • Reintroduction after long absence or estrangement

  • Safety concerns raised by a custodial parent, therapist, or legal authority

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Our role is not to judge—but to provide a safe, consistent, and reliable setting where court orders are enforced and children remain the top priority.

We provide professional and compassionate supervised visitation and exchange services that align with both legal standards and child-centered care principles. Our services include:

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  • Neutral, welcoming visitation locations

  • Trained professionals present at all times

  • Supervised child exchanges with no parent-to-parent interaction

  • Thorough documentation and reporting after each visit

  • Support for court appearances, DFPS reporting, and reunification plans

  • Flexibility for weekday, evening, or weekend visitation (based on court orders)

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Our team is experienced, trauma-informed, and committed to transparency, neutrality, and ethical service.

What We
Offer?

Our Team’s Qualifications

We don’t just meet industry standards—we exceed them. Every member of our visitation team is:

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  • Certified in Trauma-Informed Care

  • Trained in Human Trafficking Awareness

  • Compliant with Mandatory Reporting Laws

  • Knowledgeable in HIPAA Privacy Practices

  • Equipped with De-escalation & Conflict Prevention Techniques

  • Supported by legal advisors and case coordination experts

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We work closely with DFPS, attorneys, judges, and child welfare professionals to ensure alignment with court directives and care standards.

Court-ordered visitation is not optional—and it’s not flexible without legal intervention.

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Please note:

  • Parents may not modify time, place, or terms of visitation on their own, even if both parties agree. All changes must be approved by the court or your attorneys.

  • Communication between parents must go through proper channels. We are not mediators or legal advisors.

  • Any missed or canceled visits must be documented and may be reported to legal authorities or caseworkers.

  • All activities during visitation must be appropriate and within the scope of court orders.

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Non-compliance can result in legal consequences and may affect future custody or visitation arrangements.

Important Rules and Legal Boundaries

Policies and Expectations for Supervised Visitation and Exchanges

Punctuality: All parties are expected to arrive on time for scheduled visits. Late arrivals may reduce the time allotted for the visitation, as our schedule must be adhered to.

 

Adherence to Court Orders: It is imperative that all visits and exchanges follow the specifics outlined in the court order. This includes the designated location, times, and any other specified conditions of the visitation.

 

Payment for Services: The fee for supervised visitation is $30 per hour, payable at the time of each0fgv9÷ visit via Cash App, cash, or check. Prompt payment is required to avoid any disruptions to the visitation process. The fee for supervised exchange is $15. We are open Monday through Sunday, but we do have specific hours that you can pick up and drop off. 9am-7pm mon-sat Sunday 10am-5pm. (Variances require request and agreement from attorneys in writing)

 

Cancellation Policy: A minimum of 24 hours' notice is required for any cancellations or rescheduling of visits. If notice is not provided, a $15 fee will be added to the cost of the next visit or exchange.

 

Preparation for Visits: The visiting caregiver is responsible for bringing any necessary items for the child(ren) during the visit, including food, refreshments, appropriate games or toys, diapers, and any other supplies needed for the comfort and care of the child(ren).

 

Importance of Communication: Open and respectful communication is essential for a successful visitation experience. All parties are encouraged to communicate any concerns or needs regarding the visitation process to ensure a positive environment for the child(ren).

 

Compliance with Expectation: Failure to follow visitation expectations or engage in inappropriate behavior can result in the early termination of the visit.

 

These policies are designed to ensure a safe, respectful, and enjoyable visitation experience for all involved. Thank you for your cooperation.

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